Local independent practice stacking up the trophies
Independent family Opticians, , took home the Independent Practice of the Year Award as well as the Practice Personality of the Year Award presented to their Practice Manager, Claire Buchanan, at this year’s .
The successful practice beat competition from across the whole of the UK and Ireland, and topped the other finalists across their categories to win the prizes during the awards ceremony held in Telford on 17th September.
Winning a Sightcare Award is one of the highest accolades optical professionals, practices and companies can achieve. In the Independent Practice of the Year competitive category, the expert judging panel was looking for a support team of staff who demonstrates excellence in customer service and patient care as well as evidence of a passion for optics. Eglinton Eyecare was presented with the award for its friendly, open and personable approach to patient care, working together as a close-knit team to give each and every visitor an exceptional and memorable experience.
The practice was also commended for its commitment to the region, including visiting community groups and local schools to carry out eye health workshops. Judges also commended Eglinton Eyecare’s continuous commitment to charity through their local annual fundraising activities as well as their dedication to specialist services for children within their practices, including expertise in child reading difficulties and dyslexia.
Eglinton Eyecare’s Practice Manager, Claire Buchanan was awarded Practice Personality of the Year due to her exceptional leadership and encouragement to her optical team in the practice. The judging panel recognised her dedication to the practice team as well as its patients, delivering a reliable and excellent customer service experience.
“Winning this award is a fantastic recognition of the achievements our team has worked hard for. It encourages us to continue to provide the highest standard of eye care services and customer service to our local community,” said Jean Kelly, owner and Optometrist at Eglinton Eyecare. “As an independent practice, we want every patient to feel valued and part of our family. We are especially proud of Claire for winning her award as well as being delighted to have industry recognition that our local practice and team members are delivering first class care to our patients.”
About Eglinton Eyecare
Eglinton Eyecare, established in 2005, is an independent, multi award-winning, family Opticians led by forward-thinking and innovative Optometrist, Jean Kelly. Local
ted in Eglinton village they specialise in vision therapy for children with reading difficulties and dyslexia. They recently purchased the old Police Station in the village and have renovated it to create a modern, mutli-functional unit in which their business now operates. They have gone from strength to strength with previously winning several other National Awards: ‘Optician Awards’ Optical Assistant Team of the Year 2016, ‘AOP Awards’ Marketing Inno
vation of the Year 2013, Community Achievement Award 2012 & Optical Assistant of the Year 2012. They also achieved Investors in People Accreditation in 2013. These achievements are nothing short of impressive for a small independent family practice and is reflective of the leadership, inspiration, hard work and dedication that Jean puts into growing a successful business and developing the amazing the people in her team.